5 Communities Recognized for Satisfaction Scores

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Five facilities have won the 2018 Excellence in Action Award from NRC Health.

In the spirit of I.L.E.E. – Our Mission of Improving Lives and Exceeding Expectations, we conduct discharge surveys for every resident or patient that leaves any of our assisted living, skilled nursing or behavioral health hospitals. Additionally, we also conduct anonymous employee surveys every six months. We want to know how we can improve the lives of our customers and employees.

All companies across the Axiom HCS portfolio use MyInnerview/NRC Health to complete these satisfaction surveys. They are the largest provider of anonymous surveys in in the senior care market in the United States.

This year five of our communities achieved the prestigious top 10th percentile in excellence.

“The Excellence in Action Award recognizes the highest levels of excellence in assisted living and independent living organizations. This is demonstrated by overall resident and/or employee satisfactions scores that fall within the top 10 percent of the NRC Health database – the largest satisfaction measure and quality improvement database in the country.”

Congratulations to…